FAQs

Frequently Asked Questions

What ingredients are in your soap?

We use simple, luxurious ingredients like olive oil, coconut oil, mango butter, kokum butter, safflower oil, castor oil, kaolin clay, and sodium lactate. All our soaps are vegan and fragrance-free.

Is your soap suitable for sensitive skin?

Yes. Our soaps are formulated without synthetic fragrances, dyes, or harsh additives, making them ideal for sensitive skin. Please review the ingredient listing prior to use, to ensure they are appropriate for your personal needs. 

How is Anat Soap made?

Our soap is handcrafted in small batches using the traditional cold process method. This technique relies on a natural chemical reaction—called saponification—between our plant-based oils and butters and a sodium hydroxide (lye) solution, without the use of external heat. This method is known for preserving the natural benefits of the oils and butters we use.

We use food-grade lye microbeads made in the U.S.A., and the lye fully transforms into soap, leaving none in the final product. Each bar is then cured for 4–6 weeks to create a firm, long-lasting soap that’s gentle on the skin and ready to use when it reaches you.

Are your products vegan and cruelty-free?

Absolutely. All our soaps are 100% vegan and never tested on animals.

How should I store my soap?

Keep your soap in a dry, well-ventilated area between uses. A draining soap dish works best to make your bar last longer.

How long will my order take to ship?

Orders are usually processed within 2-4 business days. Shipping times vary depending on your location, but most U.S. orders arrive within 5–9 days.

→ See full shipping policy: Shipping policy – Anat Soap

Do you ship internationally?

Currently, we ship only within the U.S.

Can I return or exchange my soap?

All sales are final. Due to the nature of our products, we don’t accept returns for reasons of hygiene and safety. But if there’s an issue with your order, please contact us and we’ll make it right.

→ See full return policy: Refund policy – Anat Soap

How can I contact you?

Email us at anat@anatsoap.com or use the contact form on our website. We usually respond within 2 business days.